Frequently asked questions
Explore our FAQs to find answers to our most common queries about donating and how our work is assisting families across the world.
Contact our supporter care team
Our supporter care team are here to answer any questions or queries you have about donating to us. Please get in touch through:
- Phone: 0208 853 7577
- Email: [email protected].
Our office hours are Monday-Friday, 9.30am-5.30pm. Our team will reply as soon as they can.
Contact us by post
Action Against Hunger
Floor 11
Exchange Tower
1 Harbour Exchange Square
London
E14 9GE
Please note: While we aim to respond to post as quickly as possible. We’re currently in the process of moving into our new office so there may be some delays in getting back to you.
How to donate by post
We’re happy to receive donations via post if you don’t want to give online. Please complete the following forms and return them to our office address:
Contact our media team
For media enquiries and interviews, please contact our press team through:
- Email: [email protected]
- Phone: 0208 293 6130
Please only contact our press team for media requests.
General enquiries
For general enquiries, please call our office number on 0208 293 6190.
Please note: We’re not taking marketing calls at this time.
Complaints policy
We’re always looking to improve the service we provide our supporters. If you wish to make a complaint or have any feedback for us, please let us know.
Read our complaints policy
